Computer FAQs -- FlexITechs

FlexITechs
Earns Microsoft®
Designation:
FlexITechs has earned the coveted Microsoft® Small Business Specialist designation. As the only Microsoft® Small Business Specialist in Sussex County, Microsoft® has recognized FlexITechs' ability to design, deploy and maintain technology solutions for small businesses.

Managed
Services:
If your business could benefit from a complete IT solution that provides guaranteed up-time, pro-active system monitoring, and unlimited help desk services, all for a fixed monthly cost, visit our Managed Services page for details on our exciting new offering.

Wireless
Security:
Think you have no reason to worry about whether your wireless network is secure or not? Read this page to see why wireless security is so important.

FlexITechs FAQs ...

Following is a list of questions we are most often asked about our services:

Q: What do you mean by "on-site" computer services?

A: We specialize in on-site computer services in your office or home to save you the time of taking your computer to the shop. Also, if your computer is still working but just needs an upgrade or an annoying bug fixed, you don't lose the service of your computer while it's in the shop.

Q: If my computer is still working but needs some work, will I lose computer time while you're here?

A: Obviously, you will not be able to work on your computer while we're there, but we can schedule an appointment for a time that won't inconvenience you. This could be before or after hours or during lunch or other times when you don't use your computer.

Q: How long have you been in business?

We've been in computer-related businesses since 1996, first as web site designers, then as Internet Service Providers, and then in computer repair, which has been our primary business since 2004.

Q: Who are some of your clients?

A: We have performed repairs, upgrades, networking, monitoring and maintenance for more than 100 local clients, including respected local companies such as Activ Pest & Lawn Inc., Bennett Realty, Bob's Marine Service, Century 21 Rehboth Bay Realty, Coastal Printing, the Fenwick Islander Motel, Fish Tales, McCabe's Gourmet Market, and Tansey Warner Real Estate.

Q: What are your payment terms?

A: All services are payable on completion. We accept checks or cash.

Q: What are your Terms and Policies for computer system and parts sales?

A: Please go to our Policies page for detailed information on our warranty and refund policies.

To schedule an appointment to learn more about how our computer services can benefit you, your computers, your employees, your company and your customers, Contact Us.